This refers to the administrative process of coordinating, controlling, and directing all aspects of a police organization in order to:
- prevent crime
- apprehend criminals
- recover stolen property
- perform regulatory and aid services
In other words, it is the everyday act of running the police department. Furthermore, it involves the implementation of policies and procedures through which each officer operates.
The following are the key aspects of police management:
- Leadership Strong leadership is required at all levels of a police agency for effective police management. Leaders must be able to motivate and inspire personnel, set a clear direction for the agency, and create a culture of accountability and professionalism.
- Planning This involves identifying goals and objectives for the agency, as well as the development of operational plans to achieve those goals. Additionally, it includes setting priorities, allocating resource, and coordinating efforts across the agency.
- Budget and Finance Administrators handling this aspect develop budgets, allocate funds, and monitor expenditures. They must ensure that the agency is operating within its budget and in compliance with relevant laws and regulations.
- Personnel Management This includes recruiting, selecting, training, and managing personnel to ensure that the agency is qualified with competent individuals as well as developing policies for hiring, promotion, discipline, and termination.
- Performance Management This is the task of monitoring the performance of personnel and the agency as a whole, using data and other metrics to evaluate the effectiveness of policies and procedures. They must also provide feedback and support to personnel to help them improve their performance.
- Community Relations In line with community policing principles, this involves developing and maintaining positive relationships with the communities they serve. Additionally, this involves engaging with community members, addressing concerns and complaints, and promoting transparency and accountability.
- Emergency Management This refers to the responsibility of preparing the agency to respond to emergencies and disasters, including developing plans for evacuations, sheltering, and response to natural disasters, terrorism, and other emergencies.
Effective police management requires a commitment to continuous improvement, a focus on data-driven decision-making, and a willingness to adapt to changing circumstances and priorities.
Main Components of the Managerial Process in Police Organizations
- Management Directing individuals to achieve organizational goals in an efficient and effective manner
- Planning Preparing for the future by setting goals and objectives and developing courses of action for accomplishing them
- Organizing Arranging personnel and physical resources to carry out plans and accomplish goals and objectives
- Leading Motivating others to perform various tasks that will contribute to the accomplishment of goals and objectives
- Controlling Determining how the quality and quantity of departmental systems and services can be improved if goals and objectives are being accomplished; it is also concerned with efficiency and effectiveness
- Chain of Command Indicates that the higher the position one holds, the greater the powers, authority, and influence one possesses
Levels in the Chain of Command
- Top Managers Conducts the overall goal formulation and making policy decisions regarding the allocation of resources
- Middle Managers Formulates objectives and plans for implementing decisions from above and coordinating activities below
- Lower Managers Implements decisions made at higher levels and coordinates and directs the work of employees at the lowest level of the organization
- Rank and File Carries out assigned tasks
Major Developmental Perspectives in Police Management
- Classical Police Management bureaucratic; an organization must operate rationally
- Behavioral Police Management more flexible and democratic organization model
- Contemporary Police Management responds to the nature of policing and it drive to keep pace with societal changes